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Maya Chen
Product Designer
Skills
Figma
Design systems
Prototyping
User research
Usability testing
HTML & CSS
Accessibility
Journey mapping
A/B testing
Design ops
Stakeholder workshops
Motion design
Information architecture
Copywriting
Product designer with 7 years of experience shipping B2B SaaS across web and mobile. I turn ambiguous problems into measurable product outcomes — activation, retention, and revenue — and write the specs engineers actually read. Comfortable owning discovery through delivery, pairing daily with engineers, and presenting work to executive stakeholders.
Experience
Senior Product DesignerMar 2022 – Present
Fieldnote GmbH
- Redesigned onboarding flow, lifting activation from 31% to 52% in two quarters
- Led design for the reporting suite used by 40k weekly active users
- Built and documented the design system adopted by 4 product teams
Product DesignerJun 2019 – Feb 2022
Kastanie Labs
- Shipped the mobile app rated 4.7 on both app stores
- Ran 60+ usability sessions and turned findings into a prioritized roadmap
- Cut billing-related support tickets 18% by redesigning the payment flow
UX DesignerAug 2017 – May 2019
Borcelle Co.
- Designed the checkout that raised conversion 12% year over year
- Introduced usability testing and trained 6 product managers to run sessions
- Owned the design-QA process across three release trains
UX DesignerSep 2016 – Jul 2017
Hanover Digital
- Designed marketing sites and landing pages for 12 B2B clients
- Built the components library that halved production time for new pages
- Led accessibility reviews that brought all client work to WCAG AA
Education
M.A. Interaction Design2016 – 2018
HTW Berlin
B.A. Communication Design2012 – 2016
Parsons School of Design
UX Design Certificate2017
Interaction Design Foundation
Voir votre CV
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